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SHIPPING POLICY

Shipping details

In our company, we value every customer. Our top priority is to ensure items are delivered to our customers as quickly as possible. We strive to provide you with the highest level of service.

All orders ship within 48 hours of placing an order (excluding holidays) depending on your location and the fastest service available. Typical lead times are 7-15 business days, however, you may receive your item sooner. All orders come with a tracking number so you can track it every step of the way! Packages may experience delays beyond our control, such as customs or postal delays.

Shipping method/region/shipping time/remarks

Shipping MethodRegionShipping DurationRemarks
Standard ShippingUnited StatesCanadaUnited KingdomAustralia7-15 working daysMay be extended to 20 working days due to peak seasons
Rest of the World7-21 working days 
Express ShippingRest of the World7-12 working daysMay be extended to 20 working days due to peak seasons
Super SavingsRest of the World10-20 working days

All estimated/typical lead times are derived from real data collected from past orders. They are approximate times and are for informational purposes only.

Shipping times are affected by public holidays; manufacturers and couriers will limit their operations during these times. This is out of our control.

To improve timeliness, please ensure the accuracy of address and contact information.

Tax Considerations:

For most countries, our customers do not pay import charges, duties or VAT (Value Added Tax). However, for some limited countries it may be required.

Pay customs duties or VAT according to the taxation rules of your country.

If you have any further questions, please contact our customer service at mature@headwayinevitable.com.